Answers to the most frequently asked questions about coronavirus spread prevention

ETU “LETI” administration answers the most frequently asked questions of students and employees about the measures escalated to prevent the spread of novel coronavirus disease.

From March 28 to April 30, 2020, access to the university campus is closed. If you have any questions, please contact us by email or phone numbers on the website.

At the main page of the official website:

Task force for coronavirus outbreak prevention hotline:
+7 812 346-44-50 | 10:00 - 18:00

University high alert regime service hotline:
+7 812 234-42-95 | 24/7

E-mail: coronavirus@etu.ru

The distance learning mode will be implemented roughly until the middle of May. It is possible that this period will be extended because the epidemic situation in the world and in Russia is hard to predict.

The university administration would like to avoid expulsion and will consider this measure only if absolutely necessary. In any case, the university will help students solve their problems. We will consider each case individually and work with students directly. In case you are unable to come back to the university in time for a valid reason, the university will arrange an adjusted academic schedule. You will also be allowed to continue distance learning till you come back to the university full time.

Right now, all the professors must have sent out their first assignments, lecture notes and other instructional materials to students. Students began familiarizing themselves with the materials on their own. If a student does not receive any of the materials for any reason, the university kindly asks him or her to reach out to a deputy dean for education and solve this problem. Maybe the professor does not have the current e-mail of the student, or maybe the student cannot access his or her personal accounts. In any case, vice deans are the ones to resolve this issue.

On April 16th, 4th year students will have the exams at the end of the semester. We are planning to use remote learning technologies to assess the students’ progress during the midterm exams, specifically the remote learning platform Moodle. Right now, the university is in the process of uploading the professor’s data, courses, student’s last names and e-mails into the system. After everything is uploaded, the students and professors will receive their logins and passwords to access the system. After that, the professors will use the platform for remote assessment and control of student’s progress. The technology for remote assessment will be tested on 4th year Bachelor students and later it will be used for other students.

The professors will also use the Moodle platform for the purposes of distance teaching.

Right now, the university teaching department is working on the ways to carry out internships. In particular, the pre-graduation internships and remote thesis defense.

Non-senior students will have an extra holiday week. It is possible that, as a result, the semester will be extended by the first week of summer break. The decision will be made considering the current situation and based on the recommendations from the Ministry of Science and Education of the Russian Federation.

Senior students will have an extra holiday week. The remainder of the semester before the start of the pre-graduation internship will be extended by one week. The pre-graduation internship will take less time than usual, however the amount of credits issued will not be changed.

For the modules where professors hold laboratory classes using computers, the department teaching this module can decide to allow the students to use the computers remotely. For some modules the professors are preparing electronic instructional materials for LC that have photos and videos depicting the laboratory tests and examples of test record sheets. Using this data and the instructional materials, the students will have to learn how to work with the equipment. They will also have to process the data and draw a report: make calculations, construct graphs, draw conclusions. This is a new thing for the university, so the professors are preparing such materials from scratch. This process could take a week or two.

If this experiment proves to be unsuccessful, the LCs might be postponed till the return to full time study at the university. If this happens, the students will not have classes other than LCs, to witness and participate in experiments. While grading the laboratory works, the professors will bear in mind the way the classes were held during this semester and all the troubles the students had to experience.

The departments do not have the same amount and complexity of laboratory works planned. The similar question has already been answered above. The decision will be made by the department that has this laboratory work scheduled. Some laboratory works have already been completed before the holidays and before switching to distance learning. The same requirements are applicable to them, as before. Other laboratory works could be e.g. simplified, with more attention paid to other forms of learning and without any loss in quality of education. The professors will put forward a mutually convenient way to do the lab works. All things considered, the professors are very understanding of the students and their troubles. Your efforts will be appreciated.

If we continue distance learning till the end of the semester at ETU “LETI” and in the country at large, tests and exams will be held live online. In this case, it is possible to use various tools. The one proposed by you, or others that the university has. The decision will be made based on the current situation.

If the professor uses grades for student evaluation, he or she could change the system to make it easier for students to get a pass. All things considered, the professors are very understanding of the students and their troubles.

At the moment, this is not a real option. It could be done, however, all the academic schedules will have to be adjusted. The winter semester will also start later. The decision will be made based on the current situation in the country and the orders the Ministry of Education and Science of the Russian Federation.

If online open education platforms has a free online course that is a good fit for your education program, the department teaching the similar module at ETU “LETI” will recommend it to you. The fact that the course has a name identical to the one taught at ETU, does not mean that it is going to be a good fit. It is possible that an open course that fits you well has not been developed by other universities or it has not been uploaded to the platform yet. In this case, you will only have materials developed by our university. In addition to that, before 28.03.2020, some professors used to deliver lectures through Skype. It all depends on the tool that the professor has chosen.

The professors at the Department of Physical Education and Sport are working on the ways to hold such classes remotely and evaluate students’ performance. After the holidays are over, the students will be notified accordingly.

After 06.04.2020, the distance learning resumes, and the holidays are over.

If any dormitory resident tests positive for coronavirus he or she is going to be hospitalized. In case if there are any confirmed COVID-19 cases among students, the university will act in accordance with the recommendations given by agencies that are working to prevent the outbreak of this virus.

The dormitory might be quarantined in case of an emergency.

Nobody can displace the students from the dormitory without placing them in another home first.

Quarantine is isolation for sick people. We place healthy people who underwent medical evaluation in this isolation block. These people are proved to be healthy by doctors and they are placed on quarantine (isolated from the world and other people) only when their health is being monitored (14 days). The experts think that this is not a health hazard for their fellow dormitory residents.

The university is in the process of purchasing the items. The estimated date of delivery: 05.04.2020.

According to the agreement with the interuniversity campus, the students pay the dormitory fees themselves. However, the university is planning to refund these costs. Whether the costs are refunded in part or in full, will depend on the time, refund amount and capacities of the university. Right now, the university administration is developing a refund arrangement.

We hope that the quarantine measures continue to be only on paper and are not implemented. The final decision will, for the most part, depend on discipline, responsible attitude and self-control abilities displayed by students.

If any disease cases are detected in the dormitory and there is a need for hospitalization, other dormitory residents will be put under observation for 14 or more days. In this case, no one would be able to leave the isolation and the food would be supplied in a centralized way.

The students who left for home will be notified 5 – 10 before the start of full-time study at the university and the end of remote learning.

You can file a notification and move out of the dormitory to another place of residence such as a rented apartment during the peak of the epidemic. You will be able to came back to your dormitory only when the university announces the return to normal mode of operations. If you wish to return earlier, you have to stay in self-isolation for 14 days. After that, you have to submit a doctor’s note stating that you are in good health.

No, you cannot. Those who do not reside in dormitories are not recommended to do so, because most businesses are on quarantine and the failure to close is in direct violation of the Orders of the President and Directives of the Government of Saint Petersburg. Dormitory residents, breaking self-isolation in the dormitory and regularly going to work can pose a serious health and safety risk for other residents. Therefore, working outside of the dormitory is prohibited. Most public events are suspended by the Government of Saint Petersburg and most enterprises are closed anyway. You can still attend your workplace in the dormitory. If you lose your job, you can apply for financial assistance. The certificate from the employer is useless in this case. The dormitory is for students but not for employees of some outside companies.

It is possible to do so. However, you will not be allowed inside and your roommates and neighbors will have to gather your belongings. It is better to discuss the technicalities with dormitory officials.

No, you cannot. You will have to undergo 14-day medically supervised self-isolation and then bring a doctor’s note indicating your good health.

Legally speaking, if you are absent for a long time, e.g. for several days, you can be expelled for a single gross violation of the rector’s directive. There is a risk of you bringing in the virus, which is a health hazard for you and other students. It is a serious offence that can even lead to a prison sentence. The term of sentencing is specified closer to the end of the directive. Each of the residents should be aware that they are responsible not just for their own health and safety but for the health and safety of their neighbors.

Every time you go out, you risk contracting the virus (air, surfaces, other people), which is a health hazard for you and your neighbors who you interact with. Each time they go out, it is a risk for you as well. In China during the peak of the epidemic, one representative of the apartment block would bring food for all residents to decrease the total hazard ratio per person-time. Be careful.

For such cases, the directive establishes 1,5-2 hours of permissible outside time. However, the further you go and the more time you spend in transit, the higher the risk is. We recommend that you think about what is more important: your and your neighbors’ health and safety or getting the food that you prefer.

The goal of these restrictive measures is to limit students’ movement around the city. This is one of the steps necessary for maintaining your health and health of the students living alongside you in the dormitory. Make a decision with safety considerations in mind. If the medical evaluation is necessary, you can go. However, you have to follow all safety precautions to avoid getting infected. Before going, make sure that your appointment is still booked. You can confirm that you were at the hospital by submitting a doctor’s note.

The university administration will assist the students in resolving the situation in any way possible. Each problem will be considered individually in close cooperation with the students and as fairly as possible. You will have an individual learning schedule and the opportunity to continue your studies remotely until you return to university.

If you have to extend your visa, you will need to contact the representatives of the International Students Office and decide how and when the documents you require are going to be handed over.

During the period from 28.03.2020 to 30.04.2020, no certificates are issued.

During the period from 28.03.2020 to 30.04.2020, no certificates are issued. The student office is closed. In case of an emergency, please send an e-mail to uop_mail@etu.ru. The certificate scan (without stamp) will be sent in response. We would like to warn you that not all types of certificates can be issued until 30.04.2020.

The university will be able to extend your visa to cover the extended period of study if you submit the required documents in due time.

From March 28 to April 30, 2020, access to the university campus is closed. If you have any questions, please contact us by email or phone numbers on the website.

The procedure for providing financial assistance has not changed and is being implemented following the ETU "LETI" regulations. In other cases, the decision on financial assistance will be made individually, if there are documents confirming the expenses, therefore you should keep tickets.

You can call for a doctor from a hospital closest to your place of registration (hospital assigned in accordance with the medical insurance policy of the patient), call an ambulance if you have a fever (body temperature over 38 degrees) by dialing a universal emergency number 112.

Right now, the tests are only administered in 2 cases if:

  • the patient had contact with confirmed or suspected cases (he or she has returned from countries with a significant amount of confirmed cases or has been in contact with such individuals),
  • the patient is experiencing flu symptoms.

In such cases, call for a doctor by dialing 112.

In the course of the following week, medical facilities will only admit critical cases, including the ones mentioned before or patients with life threatening diseases.

There is a possibility that in a week the hospitals will be administering more tests.

Following the instructions of Federal Service for Surveillance on Consumer Rights Protection and Human Wellbeing and the Ministry of Education and Science of the Russian Federation all business, cultural, sports, and entertainment events are suspended until a special order.

In accordance with the instructions of the Federal Service for Surveillance on Consumer Rights Protection and Human Wellbeing (Rospotrebnadzor) and the Ministry of Education and Science of the Russian Federation, all business, cultural, sports and entertainment events are suspended until further notice.

The 75th anniversary of the Victory in the Great Patriotic War will certainly be celebrated. However, the particular events will be announced later. The decision will be made in accordance with the current situation and based on the Orders of the President and the Government of the Russian Federation.

The Government of Saint Petersburg holds that the citizens do not leave their place of residence, except in cases of medical emergencies, direct health and safety threats, except when commuting from/to the place of business (including the place of work), if its operations have not been suspended in accordance with the decree, or proceeding to the closest place for procurement of goods, works and services, if its operations have not been suspended in accordance with the decree, or walking household pets at the distance not exceeding 100 meters from the place of residence, or disposing of waste at the closest waste accumulation site.

Self-isolation will last until 30.04.2020.

At the moment, movement around Saint Petersburg is not limited. However from March 28 to April 5 some buses will be cancelled and reduced-fare transit passes will be suspended, which means that according to the directive issued by the Committee on Transportation student reduced-fare transit cards are suspended as well. The list includes the following: monthly universal student pass (tram, trolleybus, bus, metro); monthly multi-purpose student pass (tram, trolleybus, bus); monthly underground student pass.

The university administration strongly advises you to stay home if it is not absolutely necessary for you to go out.

You can retrieve prior learning records before you graduate from the university in special cases only. You have to write a letter to the rector, stating the reason for and the date of retrieval, and direct it to the university. The original letter is directed to the university official mail address. At the moment, it is impossible to bring the letter to the university yourself. You can also send the letter by e-mail, addressing it to the Academic Programs Department (find the e-mail address at the university website). All the university services will resume their work, when the staff comes back from holidays. When the requested documents are ready for collection, you will receive a call or an e-mail (leave your contact information). After that, you can negotiate a place and date of a meeting where the documents will be handed over.

The quarantine measures for controlling the infection have not been implemented yet. We are now expecting the emergency to be announced and have switched to distance learning. The students will be notified 5 – 10 before the start of full-time study at the university.

According to the Directive issued by the Government of the Russian Federation on 15.08.2013 No 706 “Regulations for Providing Fee-Based Education”, the education technologies and learning methods are not outlined in the operative part of a learning contract.

The digital and remote learning technologies (RLT) are a tool for facilitating academic activities. The technologies could be used for various modes of attendance in compliance with the Federal Law No 273-ФЗ of December 29, 2012, “On Education in the Russian Federation” (Federal Law).

In these circumstances, the use of RLT does not impact the main characteristics of education being received, including the type, level and/or the focus of the training program, mode of attendance and time of program completion, i.e. all the features characterizing the subject of a fee-based learning agreement in compliance with the Federal Law.

Therefore, the use of remote learning technologies does not impact the operative part of the learning contract and does not require changing the agreement or signing an addendum. In addition, there is no reason for renegotiating/changing the amount paid for fee-based education, because the use of RLT does not impact the main characteristics of education being received as stated in the learning agreement.

According to the Directive issued by the Government of the Russian Federation on 15.08.2013 No 706 “Regulations for Providing Fee-Based Education”, the education technologies and learning methods are not outlined in the operative part of a learning contract.

The digital and remote learning technologies (RLT) are a tool for facilitating academic activities. The technologies could be used for various modes of attendance in compliance with the Federal Law No 273-ФЗ of December 29, 2012, “On Education in the Russian Federation” (Federal Law).

In these circumstances, the use of RLT does not impact the main characteristics of education being received, including the type, level and/or the focus of the training program, mode of attendance and time of program completion, i.e. all the features characterizing the subject of a fee-based learning agreement in compliance with the Federal Law.

Therefore, the use of remote learning technologies does not impact the operative part of the learning contract and does not require changing the agreement or signing an addendum. In addition, there is no reason for renegotiating/changing the amount paid for fee-based education, because the use of RLT does not impact the main characteristics of education being received as stated in the learning agreement.

In case if the situation returns to normal and the university returns to its usual way of operation, summer schools in August will not be cancelled.

The university does not recommend students to visit Moscow until the situation returns to normal.

At the moment, we are not 100% sure. On the one hand, the Scholarship Commission and dean’s offices are fully aware of the troubles students face and will bear them in mind when making a decision. On the other hand, we would like to remind you that only face-to-face events have been cancelled. Many conferences and science competitions are held remotely. Journals and conference proceedings are open for publishing. The volunteer movement is on the rise. Many events dedicated to the 75th anniversary of Victory in the Great Patriotic War will still be held remotely. Plus, the students will have more free time with no need to spend it in transit. The increased scholarship is only for the all-round top students.

The events will not be cancelled. It will be held remotely. This science competition has always been held this way.

If students are in a dire financial situation because of abstinence from work, they will be partially compensated by the university.

The decision to postpone exams and defenses has not been made yet. The issue is being considered in Moscow right now. The final decision will be made considering the evolving situations and the interests of students.

It will all depend on the situation in April and May. It is possible that they will be largely held online, partly remotely and partly using proctor technologies. Some exams could be postponed. It is important to bear in mind that over 25% of students are not only studying remotely but are not physically in Saint Petersburg right now. The form of student evaluation and the technology used will depend upon everyone being able to return for a face-to-face evaluation by summer.

Let us just first plan out and hold the exams this semester, and then think about the next one. Our decision will be influenced by the orders of the Ministry of Education and Science. It is too early to tell what happens to the summer break. It will not only depend on its standard duration, but the current situation in the country.

The university has always been understanding of the students and their troubles. The nearest exam session will be even more characteristic of that. However, that does not mean that sympathy from professors has to result in careless attitude from students. You came here for knowledge but not for a free pass.

From 28.03 tо 30.04.2020, face-to-face meetings with research supervisors are prohibited. We will get to know later what happens after the so called holidays. All the tools for remote study are available at the moment (we recommend that you use them): telephone, e-mail, Skype, etc. Bear in mind that these are the primary tools that will be used for research supervision for a long time.

Talk with your research supervisor. Maybe, you could make some adjustments to the thesis specification and/or the topic. The university is closed for both students and professors till 30.04.2020. We do everything remotely.

Just try to remain calm in this hard situation. The university will support the students. Just keep yourself updated.

At the moment, we are not sure. The decision will be influenced by the orders of the ministry.

On April 16th, 4th year students will have the midterm exams at the end-of-the-semester. We are planning to use remote learning technologies to assess the students’ progress during the midterm exams, specifically the remote learning platform Moodle. Right now, the university is in the process of uploading the professor’s data, courses, student’s last names and e-mails into the system. After everything is uploaded, the students and professors will receive their logins and passwords to access the system. After that, the professors will use the platform for remote assessment and control of student’s progress. The technology for remote assessment will be tested on 4th year Bachelor students and later it will be used for other students.

The professors will also use the Moodle platform for the purposes of distance teaching.

Right now, the university teaching department is working on the ways to carry out internships. In particular, the pre-graduation internships and remote thesis defense.

We are working on this issue. The final decision will be made taking into account the development of the situation and recommendations of the Ministry of Science and Higher Education.

The resitting period has been extended till May 15, 2020. Until then, the students who have not improved their performance will not be expelled. However, after everything returns to normal and the study and tests are no longer held remotely, the resittings will be resumed. The students will receive the appropriate notifications through their personal accounts. Right now, such students have to continue studying for resittings. It is possible that during the resitting period students will only be given 5 days of preparation time and only 2 attempts. You should be ready for that.

At the moment, the Department of Education is working on a way to carry out exams for extramural students.

It is possible, that the exams are held remotely, so that you would not have come to Saint Petersburg.

The decision will be made based on the current situation in the country and the orders the Ministry of Education and Science of the Russian Federation.

Keep up with recent updates at the university website. You will be notified of any developments.

The decision has not been made yet. The recent update is the following: the work experience internship will be moved up one week, and the pre-graduation internship will take less time than usual with no changes in the amount of credits issued. The decision will be made considering the way the current situation and based on the recommendations from the Ministry of Science and Education of the Russian Federation.

The quarantine has not been announced in the entire country yet. The situation is not dire right now. But still, we still have some problems with internships. The answer, the decision will vary from case to case. The university cannot answer this complex question yet. We have to wait for the orders from the Ministry and, possibly, the Government. When it becomes more clear for us how to proceed, we will immediately let you know. Right now, what you can do is to discuss your thesis with your research supervisor. Do what you can for your thesis, do what is clear and achievable without taking an internship.

Our decision will depend on the situation in April and May. The dates of internships may be changed. The decision has not been made yet. It will be announced later when it is finalized.

We would never cancel the internship. We can only make changes to the dates. The decision has not been made yet. It will be announced later when it is finalized.

At the moment, we cannot answer this question. The Department of Education is working through the issues in connection with holding student internships remotely. The decision will depend on the current situation and the recommendations given by the Ministry of Education and Science of the Russian Federation.

In case if a student is not able to return to the university in due time (for a valid reason), he or she will be able to continue study remotely.

The issue of university enrollment will be resolved in accordance with the rules of enrollment. The student will have to submit the enrollment documents and pass entrance exams remotely.

Final exams at the Preparatory Department for International Students will be carried out remotely or will be postponed.

Entrance exams will be carried out in accordance with the rules of enrollment. The student will have to submit the enrollment documents and pass entrance exams remotely.

The university does not force the professors and students to carry out remote classes one way or another. Different formats can be useful for different types of learning activities. The university proposes that the professors employ all the teaching platforms that are accessible to students. The main platform used for remote learning is Moodle, as well as students’ personal accounts at lk.etu.ru.

It is preferable that the professors select the courses themselves. The national Open Education platform only accepts official applications from universities, so the student will have to direct their applications to their professors who will pass them to the education and organization department of the university. Other platforms accept direct applications from students. However, if the students have trouble signing up for courses, we are willing to assist them.

The university has free access to the platform. However, the professors who recommend their students to use Coursera, should send out the application form themselves. There is still time, but the number of applications to courses in foreign languages is limited.

The login to the student’s account is the e-mail used when establishing the account. If the student forgets the password from the account, he or she will have to choose the Password Reset option at the login page. In this case, the password reset message will be sent to the email address used when first registering in the system. The student then puts in the new password and logs in his or her account. If the student forgets the login information, he or she will have to inform the deputy dean of his or her faculty about the new e-mail address. Deputy deans can make adjustments to the student’s e-mail address through their accounts and update the student’s e-mail information in the system. After that, the student will be able to regain access by the algorithm mentioned before.

The professors will choose the courses for their module from the list of online courses recommended by the Ministry of Science and Higher Education and recommend those to students. The courses will not be a hundred-percent substitute for the ones taught at ETU. Some materials have been distributed among the students when the semester started, and some materials are in professor’s possession. Anyway, the courses will be used to some degree or another. For some modules, the courses will not be employed at all. It is all up to the professor. On the other hand, students can select some additional courses, sign up and study the additional materials on their own.

If the course is an elective, there is no hard deadline. If the course was recommended to students as part of the learning module, the professor has to submit an application to the education and organization department at uop_mail@etu.ru till 30.03.2020.

The university and the professors are in tough predicament at the moment. Our university has long been implementing remote education technologies in the learning process. However, the university did not have sufficient resources and the professors were not ready for an abrupt 100% switch to distance learning. I also ask you to bear in mind that the information and communication technology equipment of the university was designed for normal study and the load on them has increased substantially. For this reason, the Department of Education recommends the professors to use all the technology and tools for facilitating distance learning, which means involving third-party resources. This step was taken to switch to distance learning rapidly.

To make the distance learning more convenient, the university is working on expanding the capacity of the personal account system. We have established additional storage space with headings to upload instructional materials. We are now putting together a digital learning cluster, implementing the web conferencing system BigBlueButton, etc.

Online courses are selected by professors that are teaching you the corresponding module. It might happen that nothing fits you, so you will not be recommended any courses. The professor will inform you of the online course selected and then you will get an e-mail containing the login and password information.

The university is developing rules for awarding credit. However, they are for courses that the professor recommends you to take. You can take any course that you select, but the university will award credit only for those that are a fit for your education program and, for this reason, they were recommended to you.

Browsers contain data bases of certificate authorities that issue certificates for websites. In our case we have created a self-signed certificate. Because of the time pressure we have not received a certificate from a CA yet. That is why the error message is popping up. That does not affect the user in any way, because it is not an unknown resource and is not dangerous in any way. Just continue working by accepting the notification.